Guest Agreement

Flux Lounge Guest Agreement
Last Updated: May 13, 2025

This Guest Agreement (“Agreement”) is entered into by and between The Effervescence LLC, an Oregon limited liability company doing business as Flux Lounge (“Flux Lounge,” “we,” or “us”), located at 70 SW Century Drive, Suite 145, Bend, Oregon 97702, and the individual executing this Agreement (“you” or “Guest”).

By entering the premises, making a reservation, purchasing a membership, or otherwise engaging with Flux Lounge’s services, you acknowledge and agree to be legally bound by the terms and conditions set forth herein.

1. Services and Access

Flux Lounge offers hydrotherapy and contrast therapy services through drop‑in visits, private lounge reservations, and monthly memberships. Access is subject to availability and operational policies. Membership benefits apply solely to the Social Lounge; private lounges must be reserved separately.

Membership tiers (Dip, Soak, Flow) provide Social Lounge visits at the frequency posted on https://www.flux‑lounge.com . Memberships auto‑renew monthly until canceled. All guests – members or drop‑ins – must follow the same facility rules.

2. Payment Authorization and Billing

By providing payment information, you authorize Flux Lounge to charge your payment method for service fees, membership dues, and incidental charges. You must keep billing details current. Failed payments may result in suspended access and / or late fees. Balances unpaid for more than 30 days may be sent to collections.

Memberships may be canceled any time and stay active until the end of the current billing cycle. No refunds will be issued for unused sessions or partial months. Under Oregon law, a new membership may be canceled within three (3) business days for a full refund.

3. Reservations, Scheduling, and Attendance

• Private‑lounge reservations must be canceled at least 24 hours in advance to avoid penalties.
• Late arrival (10 or more minutes) may shorten or forfeit your session without refund.
• Overstays incur $20 per 10‑minute increment beyond the reserved time.
• Flux Lounge may close or reschedule sessions for safety, maintenance, or weather.

4. Facility Use and Personal Responsibility

You agree to:

• Wear swimwear in all hydrotherapy zones.
• Refrain from outside food or beverages.
• Secure belongings in lockers (Flux Lounge is not liable for lost items).
• Be at least 18 years old.
• Only service animals are allowed.

Extraordinary cleaning incidents (e.g., bodily fluids in pools) will incur a minimum $500 sanitation fee.

5. Health Statement and Risk Assumption

You affirm that you are in suitable health for contrast therapy. Risks include elevated heart rate, cold exposure, dehydration, dizziness, and slips. Consult a physician if unsure. Hydration stations are provided.

IMPORTANT: You must separately sign the Flux Lounge Waiver and Release of Liability before first use. Refusal to sign results in denial of service.

6. Dispute Resolution and Governing Law

All disputes shall be resolved by binding arbitration in Deschutes County, Oregon, under AAA rules. Oregon law governs.

7. Modifications

Flux Lounge may amend this Agreement or policies with 30 days’ notice via email or website posting. Continued use implies acceptance.

8. Entire Agreement

This Agreement, plus the Terms of Service, Privacy Policy, and Waiver, form the entire agreement between you and Flux Lounge.

9. Electronic Signature

Your electronic signature has the same legal force as a handwritten signature and signifies your acceptance of this Agreement and referenced policies.