These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and The Effervescence LLC, an Oregon limited liability company doing business as Flux Lounge (“Flux Lounge,” “we,” “us,” or “our”). These Terms govern your access to and use of our services, whether accessed online through our website, mobile platforms, or in person at our physical location.
By accessing or using any Flux Lounge services, including the website, reservation systems, or physical facilities, you agree to be bound by these Terms, as well as our Privacy Policy, Guest Agreement, Liability Waiver, and any other policies made available by Flux Lounge.
Flux Lounge offers hydrotherapy, contrast therapy, breathwork, and related wellness and recreational services, and makes its pools, lounges, and facilities available for soaking and social use (“Services”). The Services also include food and beverage service, live music, classes, instructional programming and other events, access to services offered on the premises by independent third-party practitioners, and any additional wellness, recreational, or hospitality service Flux Lounge may offer from time to time. These may be delivered at our physical location or through online interfaces for scheduling and account management. Certain areas of the facility are monitored by security cameras for safety. Digital Services may be unavailable from time to time for maintenance, upgrades, or circumstances beyond our control. We reserve the right to change or discontinue any aspect of the Services at our sole discretion.
You must be at least eighteen (18) years old to purchase Services, make a reservation, or hold a payment account. A participant who is at least fourteen (14) years of age may hold a linked profile under a parent or legal guardian’s account where that parent or guardian has executed the Flux Lounge Minor Participant Waiver. Age requirements for specific Services, including beverage service and practitioner services, are set out in the Guest Agreement. By accessing any Services, you represent and warrant that you meet the applicable requirement.
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We reserve the right to suspend or terminate accounts if we believe they are being used in violation of these Terms.
All services, including lounge reservations and memberships, must be booked and paid for through our approved platform. By booking services, you authorize Flux Lounge to charge your selected payment method.
For specific billing, cancellation, and refund terms, see the Guest Agreement.
Users must comply with all posted and staff-issued rules of conduct, including:
Violation may result in service denial, termination of access, or legal action.
All content, branding, and materials provided by Flux Lounge are protected by intellectual-property laws. You may not reproduce, modify, or distribute any materials without prior written consent.
By using Flux Lounge Services, you acknowledge that hydrotherapy, contrast therapy, and breathwork involve inherent physical risks. You are responsible for assessing your health prior to participation. Your use of the facility is conditioned on execution of our Liability Waiver, or, for a participant under eighteen (18), our Minor Participant Waiver. Beverage service, events, breathwork, and services provided by independent third-party practitioners are subject to the additional terms set out in the Guest Agreement.
To the fullest extent permitted by law, Flux Lounge is not liable for indirect, incidental, or consequential damages. Our liability for any claim shall not exceed the amount paid by you for Services in the twelve (12) months preceding the event giving rise to the claim. This limitation does not apply to the extent a claim arises from Flux Lounge’s gross negligence or willful misconduct, and applies only to the extent permitted by law.
THE SERVICES, WEBSITE, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FLUX LOUNGE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
You agree to indemnify, defend, and hold harmless Flux Lounge, its owners, employees, and agents from any claims, losses, or expenses arising out of your use of the Services or your violation of these Terms.
Your use of our Services is also subject to our Privacy Policy, which describes how we collect and use your personal data.
We strive to resolve disputes informally. If we cannot resolve a dispute within sixty (60) days of written notice, any unresolved controversy shall be settled exclusively by binding arbitration in Deschutes County, Oregon, under the rules of the American Arbitration Association. Written notice of a dispute must describe the nature of the claim and the relief sought and must be sent to Flux Lounge at the address listed in our Guest Agreement or to info@flux-lounge.com. You and Flux Lounge agree that any dispute resolution proceeding shall be conducted only on an individual basis and not in any class, collective, consolidated, or representative action, and each party waives any right to a jury trial to the fullest extent permitted by law. Judgment on the arbitration award may be entered in any court of competent jurisdiction. These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles.
We may update these Terms at any time. If material changes are made, we will notify you via our website or by email. Continued use of the Services after notice constitutes acceptance.
If any provision of these Terms is held invalid, the remaining provisions shall continue in full force and effect.
These Terms, together with the Guest Agreement, Liability Waiver, Minor Participant Waiver where applicable, and Privacy Policy, constitute the entire agreement between you and Flux Lounge with respect to your use of our website, digital platforms, and online accounts. If these Terms conflict with the Guest Agreement, either Waiver, or the Privacy Policy, the more specific document controls as to its particular subject matter, as follows: (a) billing, memberships, packages, and reservations are governed by the Guest Agreement; (b) risk assumption and liability release are governed by the applicable Waiver; and (c) data handling is governed by the Privacy Policy.
Your use of our website or digital systems, or your provision of a digital signature, constitutes your acceptance of these Terms as a legally binding agreement.
